Privacy notice

Your boat's data stays yours.

A boat's position history and cabin photos are personal data. This notice says what Velamo collects, why, where it is kept, for how long, and what you can ask us to do with it.

Last updated 13 November 2026.

Who we are: Velamo is the data controller for the information described here. Contact us about privacy at privacy@velamo.app.
This website: The website sets no cookies and stores nothing on your device. If you arrive from a link with a ref code in it, such as one on a marina noticeboard, the code stays in the page address as you move between pages, and our visit counts record it. If you then create an account, we keep the code with it, so we can tell which places people hear about us from. Pages load their fonts from Google Fonts, so Google sees your IP address when you visit.
Visit counts: The website and the app count visits with Umami Cloud, held in the EU. It records which page you opened, the page or site you came from, and your browser, device type, screen size, language and country. It sets no cookies and keeps no IP address. In the app it leaves out everything after the page name, so your boat and pairing codes are never sent.
What the app collects: Your account: your email address, the boats you own or watch, and the ref code you arrived with, if any. From the hub on board: readings such as shore power, battery, bilge pump runs, temperature, pressure and position, plus the hub phone's own health. Camera snapshots only if you turn the camera on. If you contact us: your name, email address and messages, kept so we can answer you.
Why we use it: To show you and the people you invite how your boat is, to work out when something needs a look, and to tell you. That is the service you sign up for, so we rely on our contract with you. We do not sell your data or use it for advertising.
Who can see it: You and the crew you invite see live data and history. Watch keepers see status and alerts only, never where your boat has been, and see snapshots only if you allow it. A hub can write only its own boat's data and cannot read anything back.
The First Mate: The First Mate reads your boat's data only when it is answering about your boat. It runs on Amazon Bedrock, which does not use what it is sent to train models.
Where it is kept: On Amazon Web Services in London (eu-west-2), under UK GDPR. Alerts are delivered by push notification, text message and email through providers who only receive what they need to deliver them.
How long we keep it: Raw readings for 30 days. Summaries for your plan's history window: 24 hours on Day Watch, 1 year on Long Watch. Snapshots for 7 days unless you keep one. Your account until you delete it.
Your rights: You can export your boat's data and delete your account from the app at any time, and a hub's data goes with its boat. You can also ask us for a copy of what we hold, to correct it or to stop using it, by writing to privacy@velamo.app. If you are unhappy with our answer you can complain to the Information Commissioner's Office at ico.org.uk.